Answering, any hour
First ring, every time — 7pm, Sunday, or while both staff lines are tied up.
An AI receptionist for private clinics
Your front desk can't answer two calls at once.
So the second caller gets voicemail — and books with the clinic down the street.
It rings you in about a minute. Pick up and talk to it like a patient would — try to book, reschedule, ask about insurance.
Patient
Hi — I have an appointment Thursday but something came up at work. Can I move it?
MoBookAI
Of course. I have you Thursday at 3:40 with Dr. Nguyen. I can do Friday at 9:10 or Monday at 2:00 — which works better?
Patient
Friday morning is better.
MoBookAI
Done — Friday 9:10 with Dr. Nguyen. Your insurance is still active and your copay is $30. I'll text you a confirmation now.
Appointment rescheduled
52 seconds
No staff time
Illustration of a typical rescheduling call, not a recording.
The problem
You know how many patients walked in today. You have no idea how many called and gave up.
A missed call doesn't show up in any report. There's no line item for it, no alert, nothing to review on Friday. It just quietly becomes a slower month — and the patient who hung up is now somebody else's patient, for years.
7:40 pm, Tuesday
You closed at five. A patient in pain calls, hears your voicemail greeting, hangs up, and calls the next clinic on the list.
10:15 am, Monday
Both lines are busy. One person is on hold with an insurer. The third caller of the morning goes to voicemail and doesn't leave one.
12:30 pm, any day
Lunch. Nobody's at the desk for forty minutes. Every call in that window is a coin flip.
See it answer a call.
One minute. No slides.
Video coming soon
A walkthrough of a live booking call, start to finish.
It picks up every line, at the same time.
Not a phone tree. A receptionist that talks like one — and never has a second caller.
Booking and rescheduling
Reads your real availability, offers open slots, writes the change into your calendar.
Insurance verification
Confirms coverage and copay before the visit, so nobody finds out at the front desk.
Payment collection
Takes the copay or balance over the phone through Stripe, receipt texted immediately.
And when it can't handle something.
The part you're already worried about. Fair enough — here's exactly what happens.
Urgent calls go to a person
Anything that sounds like an emergency stops the conversation and routes to your on-call line.
It never gives medical advice
Scheduling, insurance, and payments only. Clinical questions get written down and passed to your staff.
It hands off instead of guessing
When it isn't sure, it says so, takes a message, and flags the call — rather than inventing an answer.
Every call is written down
A transcript of what was said and what it did, so nothing happens to a patient out of your sight.
Three steps. Nothing rips out.
Your phone number stays the same. So does your scheduling system. Start with nights only if you want to watch it first.
We learn your clinic
Your hours, your providers, your appointment types, and the questions patients actually ask.
We connect your calendar
Bookings write into the scheduling system you already use. No parallel calendar to reconcile.
You forward the line
Send over the calls you choose — after hours, overflow, or all of them.
Boring infrastructure, on purpose.
Nothing exotic in the stack. These are the pieces clinics' own vendors already run on.
- Twilio
- Telephony — carries the call and the confirmation texts.
- Retell AI
- Voice — the real-time speech layer that makes it sound like a person.
- Stripe Connect
- Payments — copays and balances settle to your account, not ours.
- Claude
- Conversation — understands what the patient wants and decides what to do.
Early, and saying so.
You won't find testimonials on this page. Here's why, and who you'd actually be working with.
- Who builds it
- Aravind Kamaraj, in Sacramento. I write the code and I answer the email — there's no rep between you and the person who can change the product.
- How far along
- New. I'm taking on a small number of first clinics now, which means you get a lot of my attention and an unusual amount of say in what gets built next.
- Why no case studies
- Because I don't have them yet. When there are results worth showing, they'll be from real clinics who agreed to be named. I'd rather put you on a live call with it than write a quote nobody said.
Stop reading. Let it call you.
Sixty seconds tells you more than the rest of this page did.
Your number is used for this call and nothing else.